Massachusetts is the only state in the USA to dedicate a program of services to its’ resident, eligible, veteran population. In accordance with Massachusetts General Law, MGL Chapter 115, each city and town in the Commonwealth is represented by a resident Veterans Services Officer (VSO).
There are two sources of benefits and services available to eligible veterans in Massachusetts. The first, which is familiar to all veterans, is the Federal program commonly known as VA benefits. The second source is a State-sponsored program, Chapter 115, which provides needs-based, low-income, eligible veterans and their dependents with financial and/or medical assistance.
The primary mission and responsibility of the local Veterans’ Services Officer (VSO) is to advise and assist resident veterans and their dependents in availing themselves of Federal and/or State benefits for which they may be eligible; also to perform varied duties in disbursing and administering Chapter 115 benefits.
The eligibility criteria for State and Federal benefits vary according to source and type of benefit. Inquiries pertaining to eligibility should first be directed to the local VSO who will provide particulars or refer the matter, as appropriate. Inquiries are recommended and encouraged either by phone or email. Personal appointments are also available, and walk-ins are welcome.
All personal data is considered highly confidential.