Water Department


Our mission is to provide the Town with safe, potable drinking water through careful management and operation of the existing sources of water, and through ongoing maintenance and operation of the distribution system.

Water Shut Off Notices

All customers with unpaid bills were notified via door hung tags that if bills that were issued on May 1 and due in full by June 1st are unpaid as of July 25th they would face a shut off of service.  As of today, July 25th services will be shut off.  At this time payment will need to be paid in person at the Falmouth Town Hall, Tax Collectors Office, by cash, check or money order between the hours of 8:00 AM to 4:30 PM Monday through Friday.

Irrigation and Conservation of Water (July 21)

To conserve water please only irrigate on alternate days, on days it has not recently rained, and in the evening, at night or early in the morning.   Irrigation systems need to be properly maintained to avoid  waste of water due to leakage.  The connection of the irrigation system to the properties potable water system must include the appropriate backflow prevention system to eliminate the potential of the irrigation system cross connecting to and contaminating the potable water system in your house.

Long Pond Water Treatment Plant

The Raw Water Pump Station and the Treatment Plant is physically complete.Department of Public Works Water Icon We await approval from DEP to go to distribution. 

East Falmouth Water Issues

7/12/17  The water in parts of East Falmouth, typically those areas south of Route 28, have been experiencing "brown" water.  The pipes supplying water to East Falmouth are 1898 Cast Iron and are the source of the discoloration.  With the influx of seasonal residents there is a significant increase in the amount of water used that equates to an increase in velocity of water in the pipes.  The increased velocity scours the pipe walls and creates brown water. The situation is also affected by any hydrant usage, or water main breaks. We regularly test the water quality throughout the distribution system and it meets State Standards, although occasionaly discolored.   

Water Supply

Your water is supplied from several sources see the map to the right:
  • Long Pond  is a protected surface water reservoir it provided 836.3 million gallons of water in 2016, almost 48% of our water.
  • The Crooked Pond Water Filtration Plant treats water from both the Crooked Pond Well and the Coonamessett Wells and provided 381.2 million gallons of water in 2016 nearly 22% of our water.
  • Fresh Pond Well provided 230.6 million gallons of water in 2016 or roughly 13% of our water.
  • Mares Pond Well provided 71.4 million gallons of water in 2016 or roughly 4% of our water.
  • From the Upper Cape Regional Water Co-op the Town obtains water from wells located on the Mass Military Reservation. In 2016 the Town obtained 226.7 million gallons of water from this source or roughly 13% of the total supply.

Water Treatment

All sources are disinfected and treated to provide pH adjustment. Water is then delivered to you through our transmission and storage system, comprised of 370 miles of water main and 4 water storage tanks.